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Customer support is everybody’s business.

With Freshdesk, your teams can work together to resolve customer issues faster.

Customers now expect faster replies, personalized interactions,

and seamless conversations across channels

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62%

of customers have used social
media for customer service

of customers pay more for a brand
because of customer support

78%

57%

of the customers think that excellent customer service is of utmost importance

With Freshdesk, you can…

Ticketing

Ensures that every ticket is prioritized, tracked and resolved quickly

Multi-Channel

Manage all your support conversations in one place

Productivity

Increase your team’s engagement and productivity

Reporting

Measure and track performance using reports

Self Service

Create a self-service experience that supports your brand

Security

Your customer’s data is critical. Protect it

Global Support

Scale your support for multiple products, timezones and languages.

Apps

Extend your support capabilities

Ticketing

Ensures that every ticket is prioritized, tracked and resolved quickly

Over 40,000 customers trust us

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scholastic
chargebee
Auto1
btgl67fboxaggj7cwz4l
cisco
Copy of kisspng-logo-brand-american-expr
hiclipart.com
hp
42269577_10155966956252921_3984314746726
fave
WhatsApp Image 2020-10-13 at 15.32.11
dhl
Decathlon
pearson
bridgestone
hamleys_0
kisspng-logo-henkel-lietuva-adhesive-vec
ipay88
13923730_1154264254614799_47360496540783
scholastic
chargebee

That's why customers choose Freshdesk

"User-friendly and great customer support!"

YaoWei

Representative of WORQ

“We recommend Freshdesk because it’s great and their agents are determined to make it fit their customer’s needs.”

Matthijs Lok

Marketing Manager Online

Pearson

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Sign up for Freshdesk today

Start your 21-day free trial. No credit card required. No strings attached.

For more information about Freshdesk including a free consultation + demonstration, please Contact Us for full details.

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Team Inbox

Collaborate with your team using Freshdesk’s shared inbox and resolve issues smoothly